Terms & Conditions

If you do not agree with any part of these terms, you must not use our website or services. These terms apply to all visitors, users, and customers who access or use our service. Continued use of our website constitutes acceptance of any future changes to these terms.

• All orders are subject to product availability and order verification.
• We reserve the right to refuse or cancel any order at our discretion.
• You agree to provide accurate, current, and complete order information.
• Orders are confirmed only after we send a confirmation via phone or SMS.
• We reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors without prior authorization.

• Prices displayed on the website are current and may change at any time.
• We strive for accuracy but do not guarantee that all prices are error-free.
• If a product is listed at an incorrect price, we reserve the right to cancel the order and refund the amount paid (if any).
• Promotional prices, discounts, and coupon codes are subject to specific terms and expiration dates.
• Shipping charges, if applicable, are calculated and displayed at checkout.

• Payment is collected at the time of delivery in cash.
• We do not store any payment card information on our servers.
• Future online payment gateways will comply with PCI DSS security standards.
• All payments must be made in Bangladeshi Taka (BDT).

• Product availability is subject to change without notice.
• If a product is out of stock after you place an order, we will notify you and offer alternatives or a full refund.
• We reserve the right to discontinue any product at any time.
• Product images are for illustration purposes only. Actual products may vary slightly.
• We make every effort to display accurate product information but do not guarantee completeness or accuracy.

• Provide accurate, current, and complete information when creating an account or placing an order.
• Maintain the confidentiality of your account credentials.
• Notify us immediately of any unauthorized use of your account.
• Use the website only for lawful purposes and in accordance with these terms.
• Not misuse the website by introducing viruses, trojans, or other harmful material.

• Using the website for any fraudulent or unlawful purpose.
• Attempting to gain unauthorized access to any part of the website or its systems.
• Interfering with the proper functioning of the website.
• Scraping, data mining, or harvesting any content without our written permission.
• Impersonating any person or entity, or falsely claiming an affiliation.
• Engaging in any activity that places unreasonable load on our infrastructure.

• The Dhoronee name, logo, and all related trademarks are our property.
• All website content, including text, graphics, images, logos, and software, is protected by copyright laws.
• You may not reproduce, distribute, modify, or republish any content without our prior written consent.
• You may download or print content for personal, non-commercial use only.

• Our total liability for any claims shall not exceed the amount paid by you for the products in question.
• We are not liable for any indirect, incidental, or consequential damages.
• We are not responsible for delays or failures caused by events beyond our reasonable control.
• Products are provided "as is" without any warranty, express or implied, except as required by applicable law.

Changes will be effective immediately upon posting on this page. Your continued use of the website after any changes constitutes acceptance of the new terms. We encourage you to review this page periodically. The date of the most recent update is noted at the top of this page.